Pay matters, but it’s rarely the only reason someone stays. In our experience, long-term retention comes from:
- Fair, reliable compensation
- Strong HR support
- Trust in the employer
- Alignment between employee and employer goals
How RS Global Staffing Services Approaches HR
RS doesn’t disappear after placement. We stay involved to build retention over time.
- On-time payment, every time – This is critical in LATAM and a major trust-builder.
- Regular check-ins – We stay close to both clients and VAs to catch issues early.
- Cultural understanding – RS leadership comes from Latin America. We understand the norms, values, and motivations.
- Personal touches – Birthday messages, end-of-year gestures (including turkeys), and small acknowledgements that make people feel seen.
- In-person candidate meetings when possible to build accountability
- A strong employer reputation – RS is known as a stable, fair employer, which attracts people looking for long-term work.
Recruiting With Retention in Mind
Retention starts before day one. Our recruiting process is intentionally thorough to ensure fit, not just skills:
- Background and reference checks
- Education and transcript verification
- Three rounds of interviews
- Role-specific assessments
- Deep resume and experience reviews
The result
At RS, we don’t just look to fill roles; we carefully vet the candidates prior to presenting. We look beyond the resume and understand the candidates’ long-term goals, background, and personality to ensure a perfect fit with our clients. Once consistent HR support is added to the mix, RS has been able to maintain high retention rates among our clients.
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