The RS Global Lima annual visit is a once-a-year trip to Peru to meet the professionals placed with US clients across every industry we staff. This post covers what that visit looks like, why no other nearshore staffing firm does it, and what it creates for the retention rate on both sides of the placement.
KEY TAKEAWAYS
- Once a year, RS Global flies to Lima to meet the professionals we have placed with US clients across every industry we staff. The gathering is in person, in Peru, with the people whose work makes the company exist.
- The most recent event was on the rooftop of the Hilton Garden Inn Lima in March. Accountants, executive assistants, customer service representatives, and software developers were all there.
- Almost no other nearshore staffing agency does this. Our 92 percent retention rate is one of the things the annual visit creates.
Once a year, the RS Global team gets on a plane. The destination is the same every time. Lima, Peru.
The reason is straightforward. The professionals we have placed with US clients are real people. They are not names on an invoice. They are not resumes in a database. They are the people whose work makes our company exist, and the company is owned by two people who grew up in their city. Going back once a year, in person, to spend time with them is not a marketing event. It is what you do when the people who work with you are part of why you are in business.
This post describes what the annual visit actually looks like, why we treat it as non-negotiable, and what it changes about the staffing relationship for the US clients on the other end.
What the Annual Lima Event Looks Like
The most recent gathering happened in March 2026 on the rooftop of the Hilton Garden Inn Lima. The view stretches across Miraflores. The sun was out. The team that arrived from Baltimore included Ravi Chhatani and Sunny Chhatani, our co-founders, plus members of the operations group.
The people we were there to see came from across the city. Accountants placed at US accounting firms. Executive assistants placed at real estate investment firms. Customer service representatives placed at e-commerce brands. Software developers placed at US tech startups. Operations professionals, bookkeepers, marketing coordinators. All of them connected to the company because of a US client somewhere, and all of them in one room, in their city, with the founders of the firm that placed them.
What happens at the event is the part that matters. Conversations. Stories. Updates. Personal milestones. Career goals. Honest feedback on what is working in the client relationship and what is not. Photos. Food. The kind of day that turns a remote job into a real relationship.
Why the RS Global Lima Annual Visit Is Rare in Nearshore Staffing
Almost no other nearshore staffing firm does this. The remote staffing industry is built on a transactional logic. The agency places the professional, sends the invoice, and moves on to the next placement. The placed professional is a row in a spreadsheet. The agency has no reason to fly to Latin America because there is no relationship to maintain.
RS Global is the opposite. Our co-founders were born and raised in Lima. Going back is not a logistical undertaking that requires justification. It is the city Ravi and Sunny grew up in, the city where most of our placed professionals live, and the city where our Lima-based operations and HR teams work. The annual gathering is not a stunt. It is a continuation of a relationship that already exists.
When a client asks how we get a 92 percent retention rate while the industry average for remote staffing is 60 to 70 percent, the RS Global Lima annual visit is part of the answer. The people we place know we will see them in person again. That is not nothing. Lima, Peru is the city our co-founders grew up in, and the annual return is what separates us from every other nearshore firm in the market.
92%
Retention rate at RS Global vs. 60-70% industry average for remote staffing
1 per year
Annual in-person Lima gathering with placed professionals across every industry
100+
Placements made through RS Global across US small and mid-sized businesses
What This Means for Clients Who Will Never See It
The US client who hired a bookkeeper through RS Global is not at the Lima gathering. The CEO who placed an executive assistant with their firm is not there either. So why does the event matter to them?
Because the person they hired feels supported, recognized, and connected to a team. The professional has met the founders in person. They have met the operations team. They are part of a community of other placed professionals who understand exactly what their work day looks like. The feeling of being a respected member of a real organization, not an isolated remote contractor, is what keeps the professional engaged, motivated, and in the role for years instead of months.
Clients tell us the difference shows up everywhere. Communication quality stays high. Initiative grows over time. Problems get flagged early instead of festering. The placement tenure runs in years instead of months. The annual visit is part of the system that creates those outcomes, and the client benefits without ever boarding a plane.
Want to meet the person you hire?
Some clients fly to Lima for the annual event to meet their placed professional in person. We coordinate the logistics. The discovery call is with Ravi or Sunny personally. No upfront cost on the placement, no retainer.
Schedule a free discovery call · connect@rsglobalstaffingservices.com · 410-694-7230
The Founder Context
Ravi and Sunny Chhatani are co-founders of RS Global. Both were born and raised in Lima, Peru. Ravi built his US career as a consultant at Morgan Stanley and spent 12 years in mid-sized business management across five countries. Sunny worked as a Business Analyst at Sinclair Broadcasting Group and as a corporate accounting manager at McCormick on the Cholula brand.
They built RS Global to open doors for Peruvian professionals at a time when youth unemployment in Peru approached 20 percent. The annual return to Lima is not a corporate event. It is going home and bringing the team with them. The people on the other side of the placements are not strangers. They are part of a story Ravi and Sunny started, and the story continues every year on a rooftop in Lima.
“When you work with RS Global, you work with the owners. Ravi and Sunny take every discovery call personally and travel to Lima every year to meet the professionals they have placed. The relationship is real on both sides.”
What This Has to Do With the Hire You Are About to Make
If you are evaluating nearshore staffing firms, the right question to ask is not just about price or speed. The right question is about whether the firm you are about to hire treats the placed professional as a person or a transaction. The answer to that question is the answer to a lot of other questions, including whether the hire will stay, whether they will care, and whether the partnership will hold up after the honeymoon period.
RS Global flies to Lima every year. That detail tells you almost everything you need to know about how the placed professional will be treated. The retention rate, the communication quality, and the tenure are not accidents. They are the downstream effect of the relationship investment that starts long before the hire signs and continues for as long as they stay in the role.
Frequently Asked Questions
Why does RS Global fly to Lima every year?
Once a year the RS Global team travels to Lima to meet the professionals we have placed with US clients across all industries. The gathering is in person, in Lima, with the people whose work makes our company exist. It is a relationship investment, not a marketing event. The 92 percent retention rate at RS Global is not an accident. It is one of the things our annual visit creates.
Where did the most recent RS Global Lima event happen?
This past March we hosted the annual gathering at the rooftop of the Hilton Garden Inn Lima. Accountants, executive assistants, customer service representatives, software developers, and operations professionals placed across our US client base were all there in person. Ravi and Sunny Chhatani, our co-founders, were there too. Both grew up in Lima.
Why does an in-person annual event matter for remote staffing?
Most nearshore staffing agencies never meet the people they place. The professional is a name on an invoice. At RS Global, every placed professional has met the founders and the Lima-based operations team face to face at the annual event. The relationship is real and that is one of the reasons retention runs above 90 percent at RS Global vs. 60 to 70 percent across the remote staffing industry.
Do other nearshore agencies do this?
Almost none. Virtual Latinos, Somewhere, Anequim, and similar firms operate as fully remote agencies without in-country gatherings. They place professionals, send the invoices, and never set foot in Peru or Mexico. RS Global is the rare exception. Both our co-founders grew up in Lima and the annual return is part of the culture of the company.
How does the annual visit benefit US clients?
The placed professional feels supported, recognized, and connected to a team. That feeling is what keeps them in their role for years instead of months. Clients tell us the difference shows up in everything that follows: communication quality, initiative, willingness to flag problems early, and tenure. The relationship investment we make in Lima is the thing the client never sees but always feels.
Can a client come to the annual event?
Yes. Some clients have flown to Lima for the annual gathering to meet their placed professional in person. We coordinate the logistics. If you want to meet the person you hired, the annual event is the right time and we will help make it happen.
The Bottom Line
When was the last time the staffing agency you used flew to the country they recruit from to spend a day with the people they placed? For most agencies, the answer is never. For RS Global, the answer is once a year. The difference between those two answers is the difference between a transaction and a relationship, and it shows up in everything from communication quality to retention to how long the hire stays in the role.
The discovery call with Ravi or Sunny is the right place to learn how RS Global works and why it works differently.
Visit rsglobalstaffingservices.com/contact-us/, email connect@rsglobalstaffingservices.com, or call 410-694-7230 to schedule yours.
RS Global Staffing Services · 2219 Guilford Ave, Baltimore, MD · 410-694-7230 · rsglobalstaffingservices.com