Most staffing companies will tell you they care about their talent. They’ll say the right things on their website, post the right content, and promise a seamless hiring experience. But here’s a question worth asking: when was the last time your staffing agency actually flew out to meet the people they place?
For most staffing companies, the answer is never. For us, it’s a tradition. Every year, we show up in person, and March 2026 was no different.
The 2026 Annual Event: When “Remote” Got Personal
Some companies send a newsletter to check in with their remote teams. Others schedule a quarterly video call. At RS Global, we book flights.
Every year, we bring our entire LATAM team together in person, and this March was no exception. Accountants managing books for American businesses, admin assistants keeping operations running, property management VAs handling tenant communications across the country, all gathered together, face to face, at the rooftop of the Hilton Garden Inn Lima.
The reason has never changed, and it’s not complicated. We believe that behind every great remote hire is a real person with real ambitions, real challenges, and a real story worth knowing. So, we sit down with them. We share a meal. We ask questions and we actually stay for the answers. We hear about the client they’ve grown to love working with, the skill they’ve been quietly developing, the goal they’re working toward. Things you’d never learn from a contract or a performance metric.
Every year we leave that room feeling closer to our team, and more convinced than ever that this is exactly what great staffing should look like.
Why This Matters for US Businesses Hiring Remote Talent
Here’s something every business owner should know before choosing a nearshore staffing partner: the quality of your remote hire is directly tied to how well that person is supported behind the scenes.
A virtual assistant who feels heard, valued, and part of a real team shows up differently than one who feels like a transaction. And that difference shows in your business, in the quality of your customer interactions, the accuracy of your financial reports, the responsiveness of your property management team.
RS Global’s 92% retention rate isn’t an accident. It’s the result of a culture that treats every Latin American professional in our network as a genuine member of our team, not just a placement on a spreadsheet.
The Bigger Picture: Remote Work Done Right
The future of work is distributed. US businesses are discovering that the best accountant for their team might be based in Lima, that their most dedicated customer service rep might be in Bogotá, and that their most organized admin assistant might be working from Medellín — fully aligned with US business hours, communicating fluently in English, and committed for the long haul.
What makes that work isn’t just finding the right person. It’s building a system of trust, communication, and genuine care around them. That’s what RS Global was built to do.
And every year, we remind ourselves, and our entire LATAM network, exactly why we do it.
Ready to Build Your Remote Team?
If you’re a US business looking to hire a virtual assistant, remote accountant, property management specialist, HR professional, or any other role from Latin America, we’d love to start with a conversation.
No pressure. No retainer. Just a discovery call where we get to know your needs and figure out if we’re the right fit.